For yeshivas & seminaries
He applies at eighteen.
He gives at thirty-five.
It is the same boy, the same family and usually the same two people in the office — so why is it always two different systems? InTouchBase runs the tuition office and the development office together, from the application through to the alumnus who gives back.
$179/month · no card to start · runs Neveh Zion’s tuition and fundraising every day
One sidebar. Students and tuition, card processing, campaigns, donors, touchpoints and travel — and one record for a person who is several of those at once.
Most yeshivas run two systems that have never met
One for tuition. One for donors. The father who owes $22,000 this year and the alumnus who gave $1,800 last year sit in different databases, and the only thing joining them is whoever happens to remember.
The same family, twice
A parent paying tuition is also a parent you will one day ask. Here he is one record, and you can see both sides of the relationship before you pick up the phone.
The office is two people
Yeshivas do not have a tuition department and a development department. They have a secretary and a menahel. Two logins to two systems is two chances to drop something.
The alumnus was a student
His starting year, his rebbi, the year he left — already in the system from when he learned here. It should not have to be typed again into a donor CRM.
Part one
The tuition office
From the application to the last payment of the year, including the arrangements other tuition software cannot describe.
One assessment. As many payers as the family has.
Separated parents splitting a bill. A sponsor covering half. A grandfather sending cheques while the mother pays by card. Every other tuition product forces one payer and one plan, so the truth ends up in a spreadsheet nobody else can read.
Here each payer gets their own share, their own schedule, their own method and their own private link — and each one sees only what is theirs.
What the mother sees. Her half, the sponsor’s half, and one line telling her the rest is already arranged.
A link, their figures, and a card form
No account to create, no password to forget. The family opens their link, picks ten months or twelve or pay in full, enters a card and signs the enrollment contract. The schedule bills itself from there.
A family paying by cheque or through a sponsor sees the same page without a card form. Nobody is asked to pay online when that was never the arrangement. And if the father wants to sign on paper, the unsigned contract comes out as a PDF.
Three choices, the real numbers on each. It works on the phone they open it on.
Card processing that stays in the product
Charge, save a card without charging, void, refund. Create and change recurring schedules — including moving a family’s charge date to the 15th without losing the schedule or the history behind it. Declines retry on your rules. Settlement comes back in and is reconciled against what was expected.
Most offices on this gateway do their refunds and date changes by hand in the processor’s own portal. Here it is a button, and it is written into the plan.
Cardknox and Sola today. It is the processor most of this world already uses; other gateways are next, and we would rather say so than imply we have them.
Every plan carries its own reconciliation. If a schedule stops adding up to the assessment, the row says so instead of waiting for you to find out in March.
Every morning
You find out before the family does
One email a day, and only when something needs you. Silence means everything is fine — which is what makes it worth reading.
Cards being retried
A decline, which attempt it is on, and that the schedule stops charging when the retries run out.
Card plans with nobody billing
Agreed, never set up, silently never going to charge. Nothing fails — it just never happens.
Overdue and unpaid
Due days ago with nothing recorded against it, by name and by amount.
Plans that no longer add up
A schedule that has drifted from what the yeshiva assessed.
Part two
The development office
The same system, the same people, the same records — now pointed at the money coming in rather than the money owed.
Alumni, parents and donors in one list
Not three databases. One record with home and business addresses, the rebbi who owns the relationship, the year he started, this year’s giving and lifetime giving, and whether he has a standing monthly commitment. Gifts land in whatever currency they were given in and convert to your reporting currency automatically.
Donor type, level, YTD and lifetime on every row. Each row saves on its own, and the rebbi is a box you type into — a name already on file links to him, a name that is not creates him.
Touchpoints, in your own words, over WhatsApp
Write your five messages and three emails once — separately for alumni, for parents and for donors, in the voice the yeshiva actually uses. Then every donor row carries those touchpoints as buttons.
Press one and WhatsApp opens with that person’s message already written and his number already in the right country code. The date he was last contacted updates itself. A twelve-month cultivation flow turns into a daily task list, so nobody goes eighteen months without hearing from you by accident.
His last three gifts, his address, and the rest of the touchpoints — without leaving the list.
501(c)(3) receipts that issue themselves
Per gift and per year, as a proper PDF, carrying your American friends-of entity’s name, address and EIN with the 501(c)(3) language on it. An Israeli yeshiva can hand a Lakewood donor a receipt his accountant will accept, without anyone in the office building it in Word.
Donor invoices work the same way — numbered automatically, generated as a PDF, emailed from your own address, and marked paid when the money lands.
Email goes out under the school’s own address, configured per school, so nothing arrives from a stranger.
A real annual receipt out of the system. Every gift itemised, the year totalled, and the EIN line his accountant is looking for.
Standing monthly commitments
A man who committed to $180 a month, one who gives 50 Canadian dollars, and one who never set an end date. Each month’s occurrence comes up to be verified or declined, so a lapsed commitment is something you decide about rather than something you discover.
Fifty Canadian dollars is carried as $36.06 against your reporting currency, at the rate on the day. “Indefinite” is a real answer, not a blank field.
Raffles, ambassadors and the table at the event
A Chinese auction with a real numbered ticket pool, sold from a public page or embedded straight into the yeshiva’s existing website. Ambassadors sign themselves up, get their own link, and every ticket sold through it is attributed to them. Buyers pay by card and get a receipt emailed with their ticket numbers on it. A daily sales summary tells you where it stands.
And for the dinner itself there is a kiosk — a tablet on the table that takes a gift, creates the donor and emails the receipt before the man has walked away.
Every purchase is attributed to the ambassador who sold it, and the receipt has already gone out.
Plan the trip out of the giving history
Four days in Lakewood and Brooklyn. Who is worth seeing, who is a must and who would be nice, what you are asking each of them for, and who you actually met. Built from the donor list rather than a separate document, because the reason to see a man is already in his record.
The note on each one is the ask, written before you get on the plane.
What it does not do
You are choosing where your yeshiva’s tuition and donor records live. You should hear the limits from us rather than find them in month two.
One card processor
Cardknox and Sola. If you are on Stripe or a bank terminal today, that is a conversation before you sign, not after.
Not a school information system
No grades, no attendance, no report cards. This is the office side — money in, money owed, and the people on both ends of it.
Setup is done with you
There is no self-serve sign-up. Your students, donors and existing arrangements get brought over together with us, because that is the part that goes wrong alone.
One system, from his application to his first gift back
Neveh Zion runs its tuition and its fundraising on this every day. Thirty days to see whether it fits how your office actually works.
$179/month · no card to start · your data comes with you if you leave
CRM and tuition software for yeshivas and seminaries
InTouchBase is a combined tuition-management and donor-management system for yeshivas, seminaries and Jewish schools. It handles student applications and acceptances, enrollment contracts, scholarship and subsidy decisions, and tuition billing — including tuition split between several payers, sponsors and charitable organisations, each with their own portal and their own schedule. Credit card processing runs through Cardknox and Sola, with recurring schedules, decline retries, voids and refunds handled inside the system.
On the development side it keeps alumni, parents and donors as one record, with giving history, standing monthly commitments, multi-currency gifts, donor invoices, and automatic 501(c)(3) tax receipts carrying your American friends-of entity’s EIN. Cultivation runs on twelve-month touchpoint flows with one-click WhatsApp and email in the school’s own words, alongside raffle campaigns with ambassador attribution, an event donation kiosk, and donor-visit trip planning.